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CUSTOMER FEEDBACK

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We value your feedback.

Whether you want to share a positive experience, suggest improvements, or raise a concern, your input helps us maintain and improve the quality of our services.

FEEDBACK OPTIONS
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1. General Feedback

We welcome your thoughts and suggestions about our services. Please share any ideas or feedback you think could help us better meet your needs. 

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2. Raising a Concern

If you have a specific concern or complaint, we are here to address it promptly and professionally.

OUR PROCESS
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Step 1: Submit Your Feedback

Use the form below to submit your feedback or raise a concern. Please provide as much detail as possible so we can address your feedback effectively.

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Step 2: Acknowledgement

You will receive an acknowledgment email within two business days confirming that we have received your submission.

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Step 3: Resolution

Our team will investigate and respond to your concern within 10 business days. If further investigation is required, we will keep you informed about the progress and expected resolution time.

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Customer feedback form 

Fill out the details below and we will get in touch with you

Feedback type
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How would you like us to respond to your feedback?

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Thanks for your message!

CONTACT US

Malaghan Institute of Medical Research
Gate 7, Victoria University
Kelburn Parade, Wellington

 

PO Box 7060
Newtown, Wellington 6242
New Zealand

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